Medical Front Desk Specialist: Check-In & Payments

Physician Partners of America; McKinney (TX); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Physician Partners of America seeks an experienced front desk associate to greet patients, manage daily front office tasks, and ensure accurate charts and deposits. You will audit records regularly and support a patient‑centered approach in a fast-paced medical setting.

Responsibilities include chart preparation, scheduling via HST, handling phone inquiries, arranging payment plans, and maintaining deposits with attention to HIPAA standards and professional communication.

Competenze

• 2 years prior medical office front desk experience
• Excellent customer service skills
• Good verbal and written skills
• Proficient with computer programs and office equipment

Mansioni

• Prepare charts daily.
• Schedule patients in HST, the ASC computer program, at least 2 weeks out and checked daily for updates.
• Assist with phone calls to patients 3–5 days prior to surgery with financial expectations.
• Offer patients payment plans per policy.
• Check in patients.
• Prepare deposits and complete deposit logs.
• File packing slips.
• Answer phones with a pleasant, professional demeanor within 4 rings.
• Scan invoices and charting into the EMR system.
• Log chart audits and patient satisfaction scores.
• Co-pay collections, invoices, deposit logs, charts, and expected audits completed in a timely manner.
• Demonstrate professional, courteous demeanor with patients, visitors, and staff

Conoscenze

Customer service

Verbal communication

Written communication

Multi-tasking

HIPAA knowledge

Strumenti

MS Office

EMR system

HST ASC software

Descrizione del lavoro

Physician Partners of America seeks an experienced front desk associate to greet patients, manage daily front office tasks, and ensure accurate charts and deposits. You will audit records regularly and support a patient‑centered approach in a fast-paced medical setting.

Responsibilities include chart preparation, scheduling via HST, handling phone inquiries, arranging payment plans, and maintaining deposits with attention to HIPAA standards and professional communication.