Clinical Front Desk & Patient Care Specialist

Physician Associates; Maryland; On-site; USD 35,000 - 50,000; Full time

Job summary

Physician Associates is hiring a Medical Receptionist Medical Assistant to balance front-desk duties with clinical support. The role involves scheduling, registration, insurance verification, and handling patient communications while assisting with vitals, EKGs, wound care, and vaccines.

You will work in a medium-sized clinic prioritizing teamwork, confidentiality, and HIPAA compliance, reporting to practice administrators within a 6–15 staff setting.

Qualifications

• 1+ years experience in medical administration.
• High School Diploma or equivalent.
• Knowledge of medical terminology.
• Familiarity with Electronic Health Records (EHR) and appointment scheduling software.
• Experience with insurance processing and billing support.
• Strong customer service and communication skills.
• Ability to multitask and handle confidential patient information.
• Understanding of HIPAA compliance and confidentiality management.

Responsibilities

• Manage patient scheduling and appointment coordination
• Oversee front desk operations and patient registration
• Verify insurance and support billing processes
• Maintain and handle medical records with confidentiality
• Perform clinical assistance including taking vitals, EKGs, and wound care
• Stock exam rooms and manage medical inventory
• Communicate effectively with patients via phone and in-person
• Administer vaccines and assist with basic patient triage
• Enter patient data accurately and support clinical procedures
• Collaborate as a team player within a medium-sized clinical team

Skills

Medical administration

Customer service

Communication skills

HIPAA compliance

Multi-tasking

Education

High School Diploma or equivalent

Tools

EHR software

Appointment scheduling software

Insurance processing

Job description

Physician Associates is hiring a Medical Receptionist Medical Assistant to balance front-desk duties with clinical support. The role involves scheduling, registration, insurance verification, and handling patient communications while assisting with vitals, EKGs, wound care, and vaccines.

You will work in a medium-sized clinic prioritizing teamwork, confidentiality, and HIPAA compliance, reporting to practice administrators within a 6–15 staff setting.