Medical Front Desk Specialist – Patient Care & Admin Ops

Physician Partners of America, LLC; McKinney (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Physician Partners of America, LLC is hiring for a front desk medical office role. You will greet patients, manage daily front office tasks, and ensure charts and deposits are accurate. Responsibilities include scheduling in HST, handling pre-surgery calls about finances, and logging deposits and audits.

The role requires HIPAA knowledge, strong customer service, and the ability to multi-task in a fast-paced environment. Work hours are typically Monday through Friday at our Texas locations.

Qualifications

• 2 years prior medical office front desk experience.
• Excellent customer service skills.
• Good verbal and written communication abilities.
• Proficient with office equipment and computer programs.

Responsibilities

• Greet patients and handle daily front office tasks.
• Prepare charts daily and schedule patients in the ASC program.
• Assist with pre-surgery calls about financial expectations.
• Offer payment plans per policy and collect co-pays.
• Check in patients, prepare deposits, and log deposits.
• Scan invoices and charting into the EMR system.
• Maintain patient satisfaction scores and audits.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

HIPAA knowledge

Tools

MS Office

Job description

Physician Partners of America, LLC is hiring for a front desk medical office role. You will greet patients, manage daily front office tasks, and ensure charts and deposits are accurate. Responsibilities include scheduling in HST, handling pre-surgery calls about finances, and logging deposits and audits.

The role requires HIPAA knowledge, strong customer service, and the ability to multi-task in a fast-paced environment. Work hours are typically Monday through Friday at our Texas locations.