Patient Concierge & Medical Front Desk Associate

Stony Brook University Medical Center; Setauket (NY); Sur place; USD 27 000 - 34 000; Plein temps

Résumé du poste

Stony Brook University Medical Center's Stony Brook Gynecology & Obstetrics is seeking a Medical Receptionist to be the first point of contact for patients. This full-time front desk role involves greeting patients, verifying demographics and insurance, collecting co-pays, and directing calls and visits with courtesy.

You will schedule appointments, manage EMR entries, and maintain patient charts while upholding HIPAA and OSHA guidelines.

Qualifications

• Knowledge of Medical Terminology. Understanding of various insurance plans and the need for authorization/referrals.
• Computer and/or EMR experience. At least one year of prior work experience in a medical office. Excellent communication skills. Ability to multi-task. Attention to detail.

Responsabilités

• Answer, screen and route phone calls; take messages.
• Greet and register patients; verify demographics and insurance; collect co-pays; notify providers.
• Schedule appointments and services; prepare patient charts and physician schedule.
• Open/close office; ensure HIPAA and OSHA guidelines are followed.

Connaissances

Medical terminology

EMR experience

Phone screening

Communication skills

Multitasking

Description du poste

Stony Brook University Medical Center's Stony Brook Gynecology & Obstetrics is seeking a Medical Receptionist to be the first point of contact for patients. This full-time front desk role involves greeting patients, verifying demographics and insurance, collecting co-pays, and directing calls and visits with courtesy.

You will schedule appointments, manage EMR entries, and maintain patient charts while upholding HIPAA and OSHA guidelines.