Medical Front Desk Specialist

American Family Care; Chelmsford (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

American Family Care in Chelmsford, MA is seeking a reliable medical clerical professional to support daily clinic operations. You will greet patients, collect forms, register new patients, and verify insurance while upholding accurate records and privacy standards.

This role emphasizes strong computer skills, attention to detail, and a courteous phone presence as you manage payments, documentation, and scheduling.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone voice.
• Tactful interpersonal relationships.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility and opening systems.
• Greet patients, provide initial paperwork, and collect insurance/ID copies.
• Register patients, update records, and verify insurance accurately.
• Handle patient payments and address billing issues.
• Discharge patients with documentation and balances.
• Respond to patient needs and assist with follow-up appointments.
• Balance daily charges against system reports.
• Complete closing procedures and deposit nightly funds.
• Maintain complete and accurate documentation and office supplies.

Skills

Microsoft Office

Customer service

Phone communication

Education

High School diploma or equivalent

Job description

American Family Care in Chelmsford, MA is seeking a reliable medical clerical professional to support daily clinic operations. You will greet patients, collect forms, register new patients, and verify insurance while upholding accurate records and privacy standards.

This role emphasizes strong computer skills, attention to detail, and a courteous phone presence as you manage payments, documentation, and scheduling.