Medical Front Desk Specialist

Via Care Community Health Center; Bellflower (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Via Care Community Health Center in Bellflower, CA is seeking a Front Desk Receptionist to greet patients, answer calls, schedule appointments, and support the front office in a fast-paced medical setting.

This full-time role requires excellent communication, organization, and teamwork. You will handle patient demographics, insurance verification, payments, and maintain records while delivering compassionate service.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or administrative role preferred.
• Experience in medical front office procedures preferred and knowledge of medical terminology.

Responsibilities

• Greet patients and visitors in person or by phone, directing them appropriately.
• Schedule patient appointments accurately using electronic scheduling systems.
• Verify patient demographics, insurance information, and referrals; update records as needed.
• Collect co-payments, deductibles, and outstanding balances; process payments securely.
• Maintain cleanliness and organization of the front desk and waiting area.

Skills

Strong communication

Interpersonal skills

Organizational abilities

Multitasking

Customer service orientation

Teamwork

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR) systems

Job description

Via Care Community Health Center in Bellflower, CA is seeking a Front Desk Receptionist to greet patients, answer calls, schedule appointments, and support the front office in a fast-paced medical setting.

This full-time role requires excellent communication, organization, and teamwork. You will handle patient demographics, insurance verification, payments, and maintain records while delivering compassionate service.