Medical Front Desk Associate

Via Care LA; Bellflower, Northern (CA, KY); Hybrid; USD 33,000 - 36,000; Full time

Job summary

Via Care LA in Bellflower, CA is seeking a Front Desk Representative to join our healthcare team. You will be the first point of contact for patients, greet visitors, answer calls, and help keep the front desk organized.

This full-time role offers an hourly wage of $24.00–$26.01 depending on experience, with a typical Monday–Friday schedule. Candidates should have strong communication skills and a desire to work in a fast-paced medical office.

Qualifications

• High school diploma or equivalent and customer service experience preferred.
• Experience in medical front office procedures preferred.
• Knowledge of medical terminology preferred.
• Clear communication and professional demeanor required.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Answer phones and respond to inquiries from patients and staff.
• Schedule appointments using electronic scheduling systems.
• Verify demographics, insurance, and referrals; update records.
• Collect co-pays and process payments securely.

Skills

Communication skills

Organizational abilities

Multitasking

Attention to detail

Empathy & patient service

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Via Care LA in Bellflower, CA is seeking a Front Desk Representative to join our healthcare team. You will be the first point of contact for patients, greet visitors, answer calls, and help keep the front desk organized.

This full-time role offers an hourly wage of $24.00–$26.01 depending on experience, with a typical Monday–Friday schedule. Candidates should have strong communication skills and a desire to work in a fast-paced medical office.