Medical Front Desk & Scheduling Specialist

300 Sharp HealthCare; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Sharp HealthCare in San Diego seeks a Patient Access/Front Desk professional to manage patient demographics, financial validation, scheduling, and regulatory forms.

The role involves EMR data entry, guarantor verification, and helping patients complete forms while serving as the first contact point for patients and families. Strong communication and privacy practices are essential, with a focus on timely service and team collaboration.

Qualifications

• H.S. Diploma or Equivalent.
• 2 Years experience in Business Office, Medical Insurance Billing or Scheduling Systems.
• Coursework in medical terminology (preferred).

Responsibilities

• Register patients accurately following department guidelines, verify identity, and collect required consent and forms.
• Validate financial guarantor information and provide good faith estimates where applicable.
• Schedule patient appointments with correct service type, provider, location, and updated contact details.
• Deliver excellent customer service using AIDET framework and protect patient privacy in all interactions.
• Support other department duties and assist in training new team members.

Skills

Patient Registration

Financial Validation

Scheduling

Customer Service

AIDET communication

Education

H.S. Diploma or Equivalent

2 Years Medical Office/Insurance Billing or Scheduling Systems Experience

Job description

Sharp HealthCare in San Diego seeks a Patient Access/Front Desk professional to manage patient demographics, financial validation, scheduling, and regulatory forms.

The role involves EMR data entry, guarantor verification, and helping patients complete forms while serving as the first contact point for patients and families. Strong communication and privacy practices are essential, with a focus on timely service and team collaboration.