Clinic Front Desk & Patient Access Specialist

Sharp; San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Sharp HealthCare in San Diego, CA, seeks a Medical Office Clerk to manage patient demographics, billing basics, and scheduling while delivering excellent front desk service. You will gather patient data, validate coverage, and assist with regulatory forms, contributing to a smooth patient experience.

The role emphasizes accurate data entry, clear communication, and adherence to privacy and billing guidelines, with potential Saturday shifts and a variable start time between 7:30 AM and 5:00 PM.

Qualifications

• HS Diploma or Equivalent.
• 2 Years experience in Business Office, Medical Insurance Billing or Scheduling Systems.
• coursework in medical terminology.

Responsibilities

• Patient Registration: Accurately completes arrival and registration functions with proper identifiers and EMR checks.
• Financial Validation: Confirm insurance guarantor validity and establish date-of-service authorization.
• Scheduling: Schedule patient appointments per guidelines, ensure correct service type, resource, provider, location, and contact details.
• Customer Service: Use AIDET, communicate with empathy, and protect patient privacy according to standards.
• Other Duties: Maintain productivity, train new staff, and support other areas as needed.

Skills

Customer service

Scheduling systems

EMR knowledge

Bilingual preferred

Education

HS Diploma or Equivalent

Job description

Sharp HealthCare in San Diego, CA, seeks a Medical Office Clerk to manage patient demographics, billing basics, and scheduling while delivering excellent front desk service. You will gather patient data, validate coverage, and assist with regulatory forms, contributing to a smooth patient experience.

The role emphasizes accurate data entry, clear communication, and adherence to privacy and billing guidelines, with potential Saturday shifts and a variable start time between 7:30 AM and 5:00 PM.