Medical Front Desk & Scheduling Specialist

ADP, Inc.; Tempe (AZ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Uniforms

Job summary

Southwest Contemporary Women's Care in Ahwatukee, AZ is seeking a friendly Front Office Receptionist to greet patients, manage check-in/out, and support daily office operations. The role emphasizes excellent customer service, accurate data entry, and a compassionate bedside manner.

Responsibilities include answering phones, scheduling, verifying insurance, handling payments, and coordinating with clinical staff while maintaining patient confidentiality under HIPAA guidelines.

Qualifications

• High school diploma or GED.
• 2 years front office or customer service experience in a medical or other setting.
• Medical front office or insurance billing experience helpful.

Responsibilities

• Greeting patients and checking them in/out using patient first name.
• Patient registration, verify insurance, collect signatures and data entry.
• Billing liaison to address financial concerns and arrange payments.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multi-tasking

Professionalism

Confidential information handling

Education

High school diploma/GED

Tools

Phreesia

Intergy

Job description

Southwest Contemporary Women's Care in Ahwatukee, AZ is seeking a friendly Front Office Receptionist to greet patients, manage check-in/out, and support daily office operations. The role emphasizes excellent customer service, accurate data entry, and a compassionate bedside manner.

Responsibilities include answering phones, scheduling, verifying insurance, handling payments, and coordinating with clinical staff while maintaining patient confidentiality under HIPAA guidelines.