Medical Front Desk & Scheduling Specialist

Florida Medical Clinic; Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Orlando Health Digestive Health Institute in Tampa is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals.

Responsibilities include liaising with physicians, patients, and insurers for referrals; maintaining records, processing charges, and ensuring policy compliance. Requires 2 years in a medical office and 30 wpm typing.

Qualifications

• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Handle multiple tasks, answer telephone, take messages, file lab reports, medical records per policy.
• Performs word processing and spreadsheet data entry.
• Performs charge entry and cash handling.
• Acts as liaison between physician, patient and insurance for referrals/authorizations.
• Maintain regular, punctual attendance per policies and standards.
• Maintain compliance with all policies and procedures.
• Participate in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrate awareness of legal issues, patient rights and regulatory standards; utilize supplies efficiently.
• Maintain a clean, safe and organized office; assist billing service as needed.

Skills

Typing 30 wpm

ICD CPT knowledge

Medical office experience

Education

High School diploma or equivalent

Job description

Orlando Health Digestive Health Institute in Tampa is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals.

Responsibilities include liaising with physicians, patients, and insurers for referrals; maintaining records, processing charges, and ensuring policy compliance. Requires 2 years in a medical office and 30 wpm typing.