Medical Front Desk & Scheduling Specialist

Hillsboro Medical Center; Hillsboro (OR); On-site; USD 27,000 - 37,000; Full time

Job summary

Hillsboro Medical Center seeks a Medical Receptionist to be the first contact for new and returning patients, manage check-in/check-out, and coordinate appointments using an EMR system. The role requires strong customer service, multi-tasking, and effective communication to ensure smooth clinic operations.

Responsibilities include verifying insurance information, collecting co-pays, scheduling visits, triaging calls, and maintaining accurate records.

Qualifications

• Experience in a medical clinic setting preferred.
• Experience using an EMR system preferred.
• Current BLS certification required.
• Strong customer service and verbal communication skills.

Responsibilities

• Check-in patients: collect information, enter in the EMR, collect co-pays, and organize charts.
• Check-out patients and address any concerns.
• Schedule appointments according to provider guidelines and templates.
• Answer calls, triage urgency, and direct to appropriate staff or departments.
• Maintain organized work area and balance cash at end of shift.

Skills

Customer service

Communication skills

Multitasking

Organization

Telephone skills

Interpersonal skills

Bilingual in Spanish and English

Education

High school diploma or GED

Tools

EMR

Job description

Hillsboro Medical Center seeks a Medical Receptionist to be the first contact for new and returning patients, manage check-in/check-out, and coordinate appointments using an EMR system. The role requires strong customer service, multi-tasking, and effective communication to ensure smooth clinic operations.

Responsibilities include verifying insurance information, collecting co-pays, scheduling visits, triaging calls, and maintaining accurate records.