Medical Front Desk & Scheduling Specialist

Complete-Health; Pell City (AL); On-site; USD 23,000 - 27,000; Full time

Job summary

Complete-Health is seeking a dedicated First Impression Receptionist to greet patients, schedule appointments, and maintain accurate records. The role requires compassion, strong communication, and proficiency with EMR systems such as Athena.

Responsibilities include managing the reception area, assisting at other locations as needed, and ensuring smooth patient flow from check-in to checkout. This is a full-time, on-site position with standard business hours (M-F 8-5) and competitive

Qualifications

• Experience in a medical office preferred.
• Must be a caring and compassionate person with excellent communication skills.
• Computer proficiency required; EMR (Athena), Word, Excel preferred.

Responsibilities

• Greet patients and visitors, answer inquiries, and direct them as needed.
• Schedule appointments and manage the calendar to optimize provider time.
• Notify providers of arrivals and monitor service delivery against schedule.
• Maintain patient records and accounts with accuracy and confidentiality.
• Handle patient charges and third-party claims; manage financial information.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Tools

EMR (Athena)

Microsoft Word

Microsoft Excel

Job description

Complete-Health is seeking a dedicated First Impression Receptionist to greet patients, schedule appointments, and maintain accurate records. The role requires compassion, strong communication, and proficiency with EMR systems such as Athena.

Responsibilities include managing the reception area, assisting at other locations as needed, and ensuring smooth patient flow from check-in to checkout. This is a full-time, on-site position with standard business hours (M-F 8-5) and competitive