Medical Front Desk & Scheduling Specialist

GREATER FAMILY HEALTH; Hanover Park (IL); On-site; USD 22,482 - 31,629; Full time

Job summary

GREATER FAMILY HEALTH in Hanover Park, IL is seeking a Receptionist to be the first point of contact for patients and visitors. Responsibilities include check-in, registration, medical records maintenance and appointment scheduling to support smooth clinic operations.

The role requires a high school diploma, basic computer familiarity, and strong customer service skills. Bilingual Spanish is preferred, with potential for growth within the Operations department.

Qualifications

• High School diploma or GED required.
• Familiarity with computers.
• Bi-Lingual (Spanish) preferred.

Responsibilities

• Greet patients and assess their needs to respond appropriately.
• Prepare for next day, same day, and walk-in appointments.
• Provide paperwork and verify completeness.
• Enter patient data in the EHR accurately.
• Process payments and verify charges.
• Schedule patient appointments.
• Follow PCMH policies and procedures.
• Report to work sites and shifts on time and fully prepared.
• Participate in training and feedback sessions.
• Perform other duties as assigned.

Skills

Customer service orientation

Bi-Lingual (Spanish) preferred

Strong numbers aptitude

Education

High School diploma/GED

Job description

GREATER FAMILY HEALTH in Hanover Park, IL is seeking a Receptionist to be the first point of contact for patients and visitors. Responsibilities include check-in, registration, medical records maintenance and appointment scheduling to support smooth clinic operations.

The role requires a high school diploma, basic computer familiarity, and strong customer service skills. Bilingual Spanish is preferred, with potential for growth within the Operations department.