Medical Front Desk & Scheduling Specialist

Tcvcg; Clifton (NJ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k Employer Contributions

Paid Time Off

Holiday Pay

Jury Duty – paid

Job summary

The Cardiovascular Care Group in Clifton, NJ is seeking a Patient Service Representative to handle incoming calls, schedule appointments, and manage a range of administrative tasks. Strong communication and organization are essential, with Spanish ability considered a plus.

Responsibilities include processing calls, maintaining EMR and calendar entries, data reporting, and supporting operations across departments. A high school diploma is required with relevant healthcare exposure preferred.

Qualifications

• Minimum three years of experience as telephone operator/appointment scheduler, preferably in a medical office.
• Excellent interpersonal and phone etiquette communication skills; fluency in Spanish a plus.
• Basic medical knowledge; vascular knowledge a plus.
• Ability to perform efficiently in a fast paced environment.
• Excellent attention to detail.

Responsibilities

• Answer telephone and process phone calls.
• Provide basic and accurate information via phone/email.
• Warm transfer callers to appropriate party; take and relay messages as needed.
• Make patient appointments; input information to EMR and outlook calendar.
• Perform other clerical duties such as filing, photocopying, transcribing and faxing.
• Execute administrative tasks in support of group initiatives including operations, marketing and finance.
• Create, update and manage database files pertaining to patient and referring physician contact information.
• Data reporting and analysis.
• Content development and proofreading.
• Media research and list development.
• Company research and list development.
• Ad hoc projects as needed.

Skills

Telephone etiquette

Appointment scheduling

Spanish language

Interpersonal communication

Attention to detail

Education

High School Diploma

Tools

EMR

Outlook Calendar

Job description

The Cardiovascular Care Group in Clifton, NJ is seeking a Patient Service Representative to handle incoming calls, schedule appointments, and manage a range of administrative tasks. Strong communication and organization are essential, with Spanish ability considered a plus.

Responsibilities include processing calls, maintaining EMR and calendar entries, data reporting, and supporting operations across departments. A high school diploma is required with relevant healthcare exposure preferred.