Medical Front Desk & Scheduling Specialist

SportsCare Institute,; Brick Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary and benefits

Growth opportunities

Collaborative work environment

Meaningful impact on patient care

Job summary

SportsCare Physical Therapy in Middlesex County, New Jersey, is seeking a friendly Medical Receptionist to join the team and serve as the first point of contact for patients. You will help create a welcoming front desk experience and support the smooth operation of the clinic.

You will greet patients, schedule appointments, register and verify information, handle check-in/check-out, answer calls and emails, maintain records, assist with insurance referrals, and keep the reception area organized.

Qualifications

• High school diploma or equivalent; healthcare administration cert is a plus.
• Experience in a medical/healthcare receptionist role is preferred.
• Strong interpersonal and communication skills with professionalism and empathy.
• Proficiency with computer software, including EHR and Microsoft Office.
• Knowledge of medical terminology and insurance procedures is advantageous.
• Commitment to patient privacy and confidentiality.

Responsibilities

• Greet and assist patients with a warm and professional demeanor.
• Schedule patient appointments with the clinical team for timely care.
• Register and verify patient information, insurance details and medical history.
• Check-in and check-out patients, collect payments and provide receipts.
• Answer and direct phone calls and patient emails professionally.
• Maintain organized patient records and ensure regulatory compliance.
• Assist in obtaining authorizations or referrals.
• Support office tasks and keep reception area tidy.

Skills

Interpersonal communication

Organizational skills

Empathy

Customer service

Multitasking

Education

High school diploma or equivalent

Healthcare administration certification (plus)

Tools

EHR systems

Microsoft Office

Job description

SportsCare Physical Therapy in Middlesex County, New Jersey, is seeking a friendly Medical Receptionist to join the team and serve as the first point of contact for patients. You will help create a welcoming front desk experience and support the smooth operation of the clinic.

You will greet patients, schedule appointments, register and verify information, handle check-in/check-out, answer calls and emails, maintain records, assist with insurance referrals, and keep the reception area organized.