Medical Front Desk & Scheduling Specialist

Beacon Behavioral Partners; Bedford (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Beacon Behavioral Partners is seeking a welcoming Receptionist for our healthcare office in Bedford, TX. You will be the first point of contact for patients, visitors, and staff, handling calls, scheduling, and general administrative tasks to keep the front desk running smoothly.

In this role you will manage multi-line phones, maintain patient records, and support HIPAA-compliant procedures while delivering exceptional customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist or in customer service, healthcare preferred.
• Proficiency with multi-line phone systems and phone etiquette.
• Basic computer skills and familiarity with EHR systems.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and assist patients and visitors professionally.
• Manage multiple phone lines and direct calls.
• Schedule, confirm, and adjust patient appointments.
• Maintain patient records and perform admin tasks.
• Ensure reception area is clean and welcoming.
• Coordinate communication between patients and staff.
• Protect patient confidentiality per HIPAA.

Skills

Phone etiquette

Customer service

Administrative skills

Multiline phones

Organizational skills

Education

High school diploma

Tools

EHR systems

Office software

Job description

Beacon Behavioral Partners is seeking a welcoming Receptionist for our healthcare office in Bedford, TX. You will be the first point of contact for patients, visitors, and staff, handling calls, scheduling, and general administrative tasks to keep the front desk running smoothly.

In this role you will manage multi-line phones, maintain patient records, and support HIPAA-compliant procedures while delivering exceptional customer service in a fast-paced environment.