Medical Front Desk & Scheduling Specialist

Ascension; Austin (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b)

Pro-rated PTO and holidays

Tuition reimbursement and professional

Employee Assistance Program

Parental leave

Job summary

Ascension is seeking a patient services assistant in Austin to support front-desk operations in a medical setting. You will greet patients, collect information, verify insurance, and schedule appointments, while maintaining HIPAA privacy and accurate records.

Proficiency with medical scheduling software and EHR systems is required, as is a calm, welcoming demeanor in a busy clinic environment. This on-site role offers comprehensive benefits and opportunities for growth.

Qualifications

• Education: High School diploma equivalency or 1 year of applicable job-specific experience.
• Experience in medical setting, insurance verification, and patient privacy (HIPAA).
• Proficiency with medical scheduling software and EHR systems.
• Ability to remain calm and welcoming in a fast-paced clinical environment.

Responsibilities

• Greet patients and visitors, check in/out, and verify demographic information.
• Obtain and verify insurance authorizations and precertifications; schedule appointments.
• Enter and submit charges; collect co-pays and reconcile daily reports and deposits.
• Provide general office and clerical support to the assigned area.

Skills

Exceptional interpersonal etiquette

Customer service

Attention to accuracy

Education

High School diploma equivalency or 1 year related experience

Tools

Medical scheduling software

Electronic Health Records (EHR)

Job description

Ascension is seeking a patient services assistant in Austin to support front-desk operations in a medical setting. You will greet patients, collect information, verify insurance, and schedule appointments, while maintaining HIPAA privacy and accurate records.

Proficiency with medical scheduling software and EHR systems is required, as is a calm, welcoming demeanor in a busy clinic environment. This on-site role offers comprehensive benefits and opportunities for growth.