Medical Front Desk & Scheduling Coordinator

Hoag Health System; Newport Beach (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian is seeking a Front Office Assistant to handle clerical duties, greet patients, collect demographic and clinical information, and maintain patient confidentiality. The role includes scheduling responsibilities and coordination with medical staff and families to ensure smooth patient flow.

The ideal candidate has a high school diploma, proficiency with Microsoft Office, 35 WPM typing, and at least one year of medical front office experience.

Qualifications

• High School graduate or equivalent required.
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel.
• Typing speed of at least 35 WPM.
• Minimum one year medical front office or equivalent experience.
• Working knowledge of medical terminology required.
• Two years medical front office experience preferred.
• Experience in acute healthcare environment preferred.
• Understanding of HIPAA compliance preferred.

Responsibilities

• Greet visitors and answer telephones.
• Collect initial demographic and clinical information and enter into medical records.
• Assist with scheduling including confirmations, cancellations and rescheduling.
• Maintain patient confidentiality and assist with chart preparation.
• Coordinate with clinical staff, referrals, and patient communications.

Skills

Microsoft Office Suite

Typing 35 WPM

Education

High School Diploma or equivalent

Bachelor’s degree in healthcare-related field preferred

Job description

Hoag Memorial Hospital Presbyterian is seeking a Front Office Assistant to handle clerical duties, greet patients, collect demographic and clinical information, and maintain patient confidentiality. The role includes scheduling responsibilities and coordination with medical staff and families to ensure smooth patient flow.

The ideal candidate has a high school diploma, proficiency with Microsoft Office, 35 WPM typing, and at least one year of medical front office experience.