Medical Front Desk Scheduler

Lkjordan; San Antonio (TX); Presencial; USD 22 000 - 25 000; Tempo integral

Resumo da oferta

Lkjordan in San Antonio, TX is seeking a friendly Medical Front Desk Scheduler to join a busy specialty practice. You will handle incoming calls, schedule appointments, check patients in and out, and collect necessary demographics and insurance details to keep the front office running smoothly.

The ideal candidate has experience in medical office operations, excellent communication skills, and the ability to multitask in a fast-paced environment while upholding HIPAA requirements and delivering

Qualificações

• Experience in a medical office setting or healthcare customer service.
• Strong communication and phone skills.
• Comfort with high call volumes and scheduling.
• Proficient computer/data-entry abilities.
• Ability to maintain confidentiality under HIPAA.

Responsabilidades

• Answer calls and assist patients professionally.
• Schedule, reschedule, and confirm appointments.
• Check in/out patients and update demographics and insurance.
• Collect payments and process referrals.
• Maintain front-office operations and HIPAA compliance.

Conhecimentos

Customer service

Phone etiquette

Data entry

Multitasking

HIPAA compliance

Ferramentas

EMR system

Descrição da oferta de emprego

Medical Front Desk Scheduler / Patient Services Representative

Location: San Antonio, TX – Medical Center Area
Pay: $16.00–$18.00 per hour
Schedule: Monday–Friday, daytime hours
Job Type: Full-Time

We are seeking a friendly, organized, and dependable Medical Front Desk Scheduler to join a busy specialty medical practice in San Antonio. This position is an important part of the patient experience and requires someone who is comfortable managing phones, scheduling appointments, assisting patients, and keeping front-office operations running smoothly.

Responsibilities

• Answer incoming calls and assist patients in a professional and friendly manner
• Schedule, reschedule, and confirm patient appointments
• Check patients in and out for appointments
• Obtain and update patient demographics and insurance information
• Assist with new patient registration and required paperwork
• Review schedules and help ensure accurate appointment placement
• Communicate with patients regarding appointment information and office requirements
• Process incoming referrals and route information to the appropriate team member
• Assist with medical records, faxes, scanning, and other front-office documentation
• Collect patient payments when needed
• Communicate with physicians, medical assistants, and other office staff regarding patient needs
• Maintain patient confidentiality and follow HIPAA requirements
• Provide additional administrative and front-office support as needed

Qualifications

• Previous medical office, scheduling, front desk, or healthcare customer service experience preferred
• Strong customer service and communication skills
• Comfortable handling a high volume of phone calls and patient interactions
• Strong computer and data-entry skills
• Ability to multitask and stay organized in a busy environment
• Professional, dependable, and detail-oriented
• Experience with electronic medical records or medical scheduling systems is a plus

Ideal Candidate

The ideal candidate enjoys working with people and understands that patients may be dealing with injuries, pain, or stressful situations. We are looking for someone who can remain friendly and professional while keeping up with a fast-paced medical office.