Medical Front Desk Receptionist – Patient Concierge

The US Oncology Network; Denver (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Wellness program

Health Savings Account

Flexible Spending Accounts

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program

PTO

Holiday pay

Tuition reimbursement

Critical illness insurance

Accident insurance

Job summary

Rocky Mountain Cancer Centers in Lakewood, CO, seeks a friendly Receptionist to join our Medical Oncology team and support patients through their cancer care journey. You will greet visitors, collect information, and coordinate front desk activities in a fast-paced clinical setting.

The ideal candidate has a high school diploma, strong communication skills, computer proficiency, and a patient-centered approach. We offer comprehensive benefits and a supportive work environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one year office experience, preferably in a medical setting.
• Must have excellent communication skills, written and verbal.
• Proficiency with computer systems a requirement.
• Microsoft Outlook, Word, and Excel a plus.

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver’s license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and prints schedules as needed.
• Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distribute condolence cards to patients families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no shows and forwards for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover for other front office functions as requested

Skills

Communication skills

Computer proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Rocky Mountain Cancer Centers in Lakewood, CO, seeks a friendly Receptionist to join our Medical Oncology team and support patients through their cancer care journey. You will greet visitors, collect information, and coordinate front desk activities in a fast-paced clinical setting.

The ideal candidate has a high school diploma, strong communication skills, computer proficiency, and a patient-centered approach. We offer comprehensive benefits and a supportive work environment.