Medical Front Desk Receptionist

American Family Care, Inc.; Ken Caryl (CO); On-site; USD 15,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive medical benefits

Dental and vision benefits

Retirement plan investment options

Job summary

A locally-owned urgent care company is seeking a qualified candidate for a part-time front office position. The role involves providing administrative support to the clinical team, answering calls, verifying insurance, scheduling appointments, and managing patient records. Ideal candidates have at least one year of experience in an administrative role, preferably in a medical setting, along with strong computer skills and excellent communication abilities. Benefits include competitive pay and medical coverage.

Qualifications

• Minimum of one year experience in an administrative or front‑desk role, preferably in a medical setting.
• Knowledge of medical billing, coding, HIPAA, and OSHA is a plus.
• Clear, consistent written and oral communication skills.

Responsibilities

• Answer the telephone and direct calls to appropriate staff members.
• Register patients on the EMR system, verify insurance eligibility, and collect payments.
• Greet patients and visitors with a friendly and welcoming demeanor.

Skills

Administrative support

Customer service

Multitasking

Communication skills

Proficient computer skills

Team player

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR) system

Microsoft Word

Outlook

Google Suite

Job description

Position Summary

We are a locally-owned urgent care company owned by physicians and we are looking to expand our operational care support team with a qualified candidate to fill a part-time front office, non‑clinical position. The role involves providing administrative support to our back office clinical team and acting as the main point person for all front office duties.

Schedule: Part‑time (3.5 shifts per week) with weekend flexibility every other week. A healthy work/life balance is emphasized.

Key Responsibilities

• Answer the telephone and direct calls to appropriate staff members.
• Register patients on the EMR system, verify insurance eligibility, and collect payments.
• Scan documents, manage incoming and outgoing mail, faxes, and emails.
• Maintain accounts receivable entries and accurate records in the computer system.
• Assist the medical team and healthcare provider in any necessary administrative capacity.
• Greet patients and visitors with a friendly and welcoming demeanor; customer service is our #1 priority.
• Schedule appointments and manage the appointment calendar.
• Check‑in patients, update patient records, and verify insurance information.
• Perform data entry tasks and maintain accurate, organized front‑desk area.
• Perform various miscellaneous administrative tasks as needed while working efficiently under multiple demanding tasks.

Qualifications

• High School Diploma or GED.
• Minimum of one year experience in an administrative or front‑desk receptionist role (medical setting preferred).
• Knowledge of medical billing, coding, universal precautions, HIPAA, and OSHA (plus).
• Proficient computer skills, including Outlook, Microsoft Word, and experience using an electronic medical records system; familiarity with Google Suite or similar software is a plus.
• Clear, consistent written and oral communication skills; professional telephone etiquette.
• Team player, adaptable in fast‑paced environment, able to multitask and work independently.

Benefits

Competitive pay, comprehensive medical (low copay/deductible), dental and vision benefits, retirement plan investment options, and additional optional benefits.