Medical Front Desk Receptionist

OneOncology; Bay Shore (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) is hiring a Medical Front Desk Receptionist in Bayshore, NY. The role includes greeting patients, scheduling appointments, handling co-pays, and maintaining EMR records in a fast-paced primary care setting.

Qualifications include a high school diploma with 2+ years of patient-facing experience and strong communication skills; a Bachelor’s degree is preferred and EMR experience is desired. Health, dental, vision, and retirement benefits are offered to support staff wellbeing.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience preferred.

Responsibilities

• Open and close the office operations.
• Greet patients and visitors professionally.
• Assist patients and maintain reception area.
• Answer phones, respond to inquiries, schedule appointments.
• Collect co-pays and balance daily finances.
• Assist patients with forms and documentation.
• Maintain patient records in the EMR system.
• Manage physician schedules and adjust as needed.
• Distribute QA surveys and conduct screenings.
• Monitor Care Team inboxes with Nursing staff.
• Ensure daily visit lists have timely appointments.
• Protect patient privacy per HIPAA guidelines.
• Support other daily roles as needed.
• Adhere to standard policies and procedures.

Skills

Reception experience

Customer service

Communication skills

EMR experience

Team player

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR software

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description: Medical Front Desk Receptionist

Location: Bayshore, NY (Long Island) Hours: 5/8.5 hr shifts Mon-RDO Fri (between 7:30am-6pm) Organization: New York Health (NYH)-Primary Care

In this role, you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

We require:

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred.

What we offer:

Salary: Starting at $22 per hour

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• PTO
• 8 paid holidays (2 floating)

*New York Health is an Equal Opportunity Employer.*

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care. Visit our website at: Nyhealth.com Follow us on Facebook: NYH on Facebook

We continuously strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region, with locations across Long Island and Manhattan to serve you better. We deliver the best medical care possible with your well-being in mind. At NY Health, all of our patients are family.