Medical Front Desk Receptionist

New York Health; Bay Shore (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Life Insurance

Disability

Job summary

New York Health (NYH) is seeking a Medical Front Desk Receptionist to join the Bayshore, NY location. You will manage front desk operations, greet patients, handle scheduling, and support daily office processes in a patient‑focused primary care setting.

We value strong communication, teamwork, and the ability to manage co-pays and EMR documentation while ensuring privacy and compliance with HIPAA guidelines.

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred.

Responsibilities

• Open and close the office daily.
• Greet patients and visitors in a professional manner.
• Assist patients and maintain reception area.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance office finances daily.
• Assist patients with forms and documentation.
• Maintain patient records with the EMR system.
• Schedule physician calendars per scheduling rubrics.
• Distribute QA surveys and conduct screenings.
• Monitor Care Team inboxes with nursing staff.
• Ensure patients are scheduled appropriately.
• Protect patient privacy per HIPAA guidelines.
• Support other daily roles and special projects as needed.
• Maintain daily office operations per policies.

Skills

Communication skills

Customer service

Teamwork

EMR experience

Education

High School diploma

Bachelor's degree preferred

Tools

EMR system

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist

Location: Bayshore, NY (Long Island)

Hours: 5/8.5 hr shifts Mon-RDO Fri (between 7:30am-6pm)

Organization: New York Health (NYH)-Primary Care

In This Role, You Will

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

We Require

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

What We Offer

Salary: Starting at $22 per hour

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care. Visit our website at: Nyhealth.com Follow us on Facebook: NYH on Facebook

• New York Health is an Equal Opportunity Employer.*