Medical Front Desk Receptionist

Astera Cancer Care; Town of Riverhead (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

generous PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) in Riverhead, NY is seeking a Medical Front Desk Receptionist to manage daily front-office operations for the urology practice. You will greet patients, assist with check-in, schedule appointments, collect payments, and maintain patient records using the EMR system.

The role requires strong communication, a professional demeanor, and the ability to work well in a team. Hours are Mon-Fri, 8.5-hour shifts, with a supportive work environment and comprehensive benefits.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.

Skills

Communication skills

Customer service

Teamwork

Professional demeanor

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR system

Job description

Why Join Our Team? At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist

Location

Riverhead, NY

Hours

Mon-Fr (8.5hr shift between the hours of 7-7)

Organization

New York Health (NYH)-Urology

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

Requirements

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

What we offer

• Salary: Starting at $22 per hour
• Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care. Visit our website at: Nyhealth.com Follow us on Facebook: NYH on Facebook We continuously strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region, with locations across Long Island and Manhattan to serve you better. We deliver the best medical care possible with your well-being in mind. At NY Health, all of our patients are family.