Medical Front Desk Receptionist

New York Health; Town of Smithtown (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health in Smithtown, NY seeks a Medical Front Desk Receptionist - OBGYN to greet patients, answer calls, schedule appointments, and support daily office operations.

The role requires a high school diploma (Bachelor’s preferred), 2+ years of patient-facing front desk experience, strong communication, and basic EMR familiarity. Benefits include health/dental/vision insurance, 401k, PTO, and holidays.

Qualifications

• High School diploma; 2+ years in patient-facing reception.
• Bachelor’s degree preferred.
• Excellent written and spoken communication skills.
• Ability to accept direction and work within a team.
• 1 year of EMR experience preferred.

Responsibilities

• Open and close the office daily.
• Greet patients and visitors professionally.
• Assist patients and maintain reception area.
• Answer phones, respond to inquiries, schedule appointments.
• Collect co-pays and balance daily finances.
• Assist patients with forms and documentation.
• Maintain patient records in the EMR system.
• Manage physician schedules per scheduling rubrics.
• Distribute QA surveys and prevention screenings.
• Monitor Care Team inbox messages with nurse collaboration.
• Monitor daily visit lists to ensure appointments are scheduled.
• Protect patient privacy per HIPAA guidelines.
• Support other daily roles as needed.

Skills

Patient-facing reception

EMR experience

Scheduling appointments

HIPAA compliance

Customer service

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR system

Phone/voicemail system

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist - OBGYN

Location: Smithtown, NY

Hours: Monday-Friday (5/8.5hr shift between the hours of 8am-8pm)

Organization: New York Health (NYH) - OBGYN

In This Role, You Will

• Be responsible for the daily opening and closing procedures of the office
• Welcome all patients and visitors by greeting them in a pleasant, professional manner
• Assist in comforting patients and maintaining reception area
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
• Collect co pays and balance total finances of the office on a daily basis
• Assist patients with the completion of all necessary forms and documentation
• Build and maintain patient records through the use of the practice EMR system
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics
• Assist with the daily distribution of quality assurance surveys and prevention screenings
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects

We Require

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

What We Offer

Salary: Starting at $22 per hour

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• PTO
• 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nyhealth.com

Follow us on Facebook: NYH on Facebook

• New York Health is an Equal Opportunity Employer.*