Medical Front Desk Receptionist

Astera Cancer Care; Nesconset (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays

Job summary

New York Health (NYH) in Smithtown, NY is seeking a Medical Front Desk Receptionist for the OBGYN department. You will greet patients, collect co-pays, schedule appointments, and maintain patient records using the EMR system.

Responsibilities include answering phones, assisting with documentation, supporting care team, and ensuring HIPAA privacy. The ideal candidate has a high school diploma and 2 years of patient-facing experience; a Bachelor's is preferred.

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• Strong communication and customer service skills are essential.
• Experience with EMR systems and HIPAA compliance.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances for the office.
• Assist patients with forms and documentation; maintain records in EMR.
• Monitor schedules and support care team with daily tasks.
• Protect patient privacy in line with HIPAA guidelines.

Skills

Communication skills

Customer service

EMR experience

HIPAA knowledge

Scheduling

Reception experience

Teamwork

Written communication

Education

High school diploma

Bachelor’s degree preferred

Tools

Practice EMR system

Job description

Why Join Our Team?At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.Job Description:Medical Front Desk Receptionist - OBGYNLocation: Smithtown, NYHours: Monday-Friday (5/8.5hr shift between the hours of 8am-8pm)Organization: New York Health (NYH) - OBGYNIn this role, you will:Be responsible for the daily opening and closing procedures of the officeWelcome all patients and visitors by greeting them in a pleasant, professional mannerAssist in comforting patients and maintaining reception areaAnswer telephones; respond to inquiries; resolve issues; schedule patient appointmentsCollect co pays and balance total finances of the office on a daily basisAssist patients with the completion of all necessary forms and documentationBuild and maintain patient records through the use of the practice EMR systemBuild, monitor and maintain physician schedules according to suggested scheduling rubricsAssist with the daily distribution of quality assurance surveys and prevention screeningsMonitor and respond to incoming messages from Care Team inboxes in collaboration with nurseMonitor daily visit lists to ensure all patients who require appointments are scheduled appropriatelyProtect patient privacy by adhering to the HIPAA confidentiality guidelinesContribute to a team effort by smoothly transitioning into other related daily roles, as necessaryMaintain daily operations of the office by following standard policies and proceduresPerform tasks as assigned for special projectsWe require:High School diploma with at least 2 years of patient facing reception experienceBachelor’s Degree preferredExcellent oral and written communication skillsAbility to accept direction and work within a team conceptStrong customer service skills.1yr of an EMR experience-PreferredWhat we offer:Salary: Starting at $22 per hourBenefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.Visit our website at: Nyhealth.comFollow us on Facebook: NYH on Facebook*New York Health is an Equal Opportunity Employer.*