Medical Receptionist: Patient Concierge & Scheduling Pro

Mspbhealth; Delray Beach, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Health Savings Account

PTO and Holiday pay

Company paid life insurance

Voluntary short/long-term disability

Additional life insurance

Accident and Critical IllnessInsurance

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our Delray Beach office. You will greet patients, verify insurance, collect demographic data, and ensure referrals are in place for HMOs.

The role requires handling phone calls, scheduling, and updating records with care. The ideal candidate has 1–2 years of medical office experience, strong communication skills, and familiarity with medical terminology.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.

Responsibilities

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure that HMO patients have the correct referral for their visit.
• Direct new patients to complete necessary paperwork and file it appropriately in their charts.
• Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
• Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure proper handling.
• Perform additional administrative duties as assigned to support office operations.

Skills

Medical office experience

Familiarity with medical terminology

Verbal and written communication

Typing

Customer service

Athena software

Education

High school diploma or equivalent

Billing/coding education or certification (bonus)

Tools

Athena software

Job description

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our Delray Beach office. You will greet patients, verify insurance, collect demographic data, and ensure referrals are in place for HMOs.

The role requires handling phone calls, scheduling, and updating records with care. The ideal candidate has 1–2 years of medical office experience, strong communication skills, and familiarity with medical terminology.