Patient-Focused Medical Front Desk Specialist

Medical Specialists of the Palm Beaches; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

PTO/Holiday pay

Life insurance

Disability insurance

Additional life insurance

Critical illness insurance

401K

Job summary

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our Coral Springs office. You will greet patients, verify insurance, manage demographics, and ensure referrals and paperwork are in order to keep the front desk running smoothly.

The ideal candidate has high school diploma and 1–2 years in a medical setting, strong communication skills, and proficiency with computer systems. This is a full-time, on-site role with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
• Demonstrated ability to manage confidential patient information with discretion and good judgment.
• Proficiency in typing and using a computer keyboard is required.

Responsibilities

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure that HMO patients have the correct referral for their visit.
• Direct new patients to complete necessary paperwork and file it appropriately in their charts.
• Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
• Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure proper handling.
• Perform additional administrative duties as assigned to support office operations.

Skills

Medical office experience

Medical terminology

Billing/coding knowledge

CPT/ICD-10 knowledge

Strong communication

Flexibility

Confidentiality

Typing proficiency

Education

High school diploma or equivalent

Billing/coding certification

Tools

Athena software

Job description

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our Coral Springs office. You will greet patients, verify insurance, manage demographics, and ensure referrals and paperwork are in order to keep the front desk running smoothly.

The ideal candidate has high school diploma and 1–2 years in a medical setting, strong communication skills, and proficiency with computer systems. This is a full-time, on-site role with comprehensive benefits.