Patient Services Coordinator - Medical Front Desk

MSPB MSO LLC; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

PTO and Holiday pay

Company paid life insurance

Disability insurance

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches, Inc. (MSPB) is seeking a detail-oriented Medical Receptionist to join our Coral Springs office. You will greet patients, verify insurance and demographics, and ensure referrals are in place while coordinating appointment scheduling.

The ideal candidate has 1–2 years in a medical setting, familiarity with CPT/ICD-10 concepts, and strong communication skills. We offer comprehensive benefits and a supportive team committed to quality patient care.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology and medical insurance billing preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
• Demonstrated ability to manage confidential patient information with discretion and good judgment.
• Proficiency in typing and using a computer keyboard.

Responsibilities

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure that HMO patients have the correct referral for their visit.
• Direct new patients to complete necessary paperwork and file it appropriately in their charts.
• Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
• Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure proper handling.
• Perform additional administrative duties as assigned to support office operations.

Skills

Organizational skills

Verbal communication

Written communication

Typing

Discretion with patient information

Multitasking

Customer service

Education

High school diploma or equivalent

Billing/coding certification (preferred)

Tools

Athena software

Job description

Medical Specialists of the Palm Beaches, Inc. (MSPB) is seeking a detail-oriented Medical Receptionist to join our Coral Springs office. You will greet patients, verify insurance and demographics, and ensure referrals are in place while coordinating appointment scheduling.

The ideal candidate has 1–2 years in a medical setting, familiarity with CPT/ICD-10 concepts, and strong communication skills. We offer comprehensive benefits and a supportive team committed to quality patient care.