Medical Front Desk

North Florida Surgeons; Orange Park (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

North Florida Surgeons in Orange Park, FL is seeking a friendly medical front desk team member to greet patients, collect information and payments, and verify insurance. You will schedule appointments from referrals, input referrals, and ensure accurate data entry in the electronic health records system while maintaining HIPAA compliance.

The role requires strong interpersonal and organizational skills, excellent communication, and prior medical office or receptionist experience.

Qualifications

• Strong interpersonal, time management, and organizational skills.
• Excellent verbal and written communication skills.
• Able to multi-task on a daily basis.
• Strong knowledge of medical language and health insurance plans.
• Previous medical office or receptionist experience.

Responsibilities

• Greet patients as they arrive and be the first point of contact.
• Collect patient information and payments; verify insurance information.
• Schedule appointments from referrals and coordinate with providers.
• Input referral data and manage scheduling in the system.
• Input data into electronic health records and organize records.
• Acquire and process patients' health insurance information.
• Support the office with general administrative and secretarial tasks.
• Communicate with the internal office team to ensure smooth operations and patient care.
• Maintain HIPAA compliance and protect patient privacy.

Education

High school diploma or GED

Job description

Orange Park, FL* North Florida Surgeons - Clay County

Description:

If you are a people person who wants to help patients feel welcome while supporting the success of a medical office, then the medical front desk position is the job for you! A medical front desk team member is responsible for being the first point of contact as patients come into our office. They greet patients, collect their information and payments, answer any questions, schedule appointments from referrals and verify insurance information. Organization and efficiency are a must.

Duties to include:

• Communicate with patients to set up and schedule optimal appointment times
• Input referral into system and schedule
• Gather and track medical information from patients
• Organize and input data into electronic health records
• Acquire and process patients' health insurance
• Support office with administrative and secretarial tasks
• Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
• Understand and maintain HIPAA regulations

Skills & Qualifications

• Strong interpersonal, time management, and organizational skills
• Excellent verbal and written communication skills
• Able to multi-task on a daily basis
• Strong knowledge of medical language and health insurance plans
• A high school diploma or GED
• Previous medical office or receptionist experience