Medical Front Desk & Patient Services Specialist

Ppcswfl; Fort Myers (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid Time Off

Paid holidays

Employee Assistance Program

Employee appreciation events

Job summary

Physicians’ Primary Care of Southwest Florida (PPCS) in Fort Myers is seeking a Front Desk Receptionist to greet patients, verify insurance, schedule appointments, and handle payments in a fast-paced medical office.

You will maintain patient records with HIPAA compliance, assist with referrals, and support the front desk team to ensure a smooth patient flow Monday through Friday. Prior medical office experience is preferred.

Qualifications

• One year of medical office experience or related training.
• Excellent attention to detail and accurate record-keeping.
• Ability to build rapport with patients, staff and providers.
• Knowledge of insurance, referrals, and eligibility.

Responsibilities

• Receive, code, post patient payments, issue receipts and process credit card transactions.
• Assist patients with account questions or referrals to Financial Counselor.
• Maintain deposit information, reports and encounter forms.
• Reconcile daily cash and balances.
• Maintain HIPAA confidentiality and follow regulations.

Skills

Medical office experience

Attention to detail

Interpersonal skills

Insurance knowledge

Job description

Physicians’ Primary Care of Southwest Florida (PPCS) in Fort Myers is seeking a Front Desk Receptionist to greet patients, verify insurance, schedule appointments, and handle payments in a fast-paced medical office.

You will maintain patient records with HIPAA compliance, assist with referrals, and support the front desk team to ensure a smooth patient flow Monday through Friday. Prior medical office experience is preferred.