Patient Experience Front Desk & Medical Records Clerk

United Surgical Partners International; Fort Myers (FL); On-site; USD 18,000 - 22,000; Full time

Job summary

Fort Myers Surgery Center is seeking a full-time Front Desk Receptionist and medical records specialist. The role involves patient interaction, paper work processing, and maintaining accurate records with a focus on exceptional patient experience.

The candidate should have strong communication, multi-tasking ability, and a professional appearance. Prior hospital clerical experience and typing at 45 wpm are preferred, with bilingual skills considered an advantage.

Qualifications

• High school diploma or equivalent required.
• 1 year hospital clerical experience or medical terminology preferred.
• Typing speed 45 wpm required.
• Medical terminology and computer experience beneficial.
• Bilingual abilities preferred.
• Strong communication and professional appearance required.

Responsibilities

• Interact with patients, families, physicians and staff.
• Admit patients and process paperwork.
• Update patient demographics in the system.
• Collect payments and document in billing system.
• Answer incoming phone calls.

Skills

Communication skills

Typing 45 wpm

Medical terminology

Computer skills

Bilingual

Customer service

Education

High school diploma or equivalency

Job description

Fort Myers Surgery Center is seeking a full-time Front Desk Receptionist and medical records specialist. The role involves patient interaction, paper work processing, and maintaining accurate records with a focus on exceptional patient experience.

The candidate should have strong communication, multi-tasking ability, and a professional appearance. Prior hospital clerical experience and typing at 45 wpm are preferred, with bilingual skills considered an advantage.