Medical Front Desk & Patient Services Specialist

Medical Associates Plus; Augusta (GA); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Medical Associates Plus is seeking a Front Desk - Medical Clinic CSR in Augusta, GA. The role supports clinic operations with patient registration, appointment scheduling, and insurance verification, while maintaining professionalism and confidentiality.

The CSR serves as a key point of contact, greeting patients, processing payments, and coordinating with clinical staff to manage schedules and records in a fast-paced healthcare environment.

Qualifications

• Strong customer service and communication abilities.
• Proficiency with computers and office equipment.
• Ability to multitask in a fast-paced clinic.
• Knowledge of medical terminology and insurance processes.

Responsabilités

• Greet patients and visitors in a courteous, professional manner.
• Register patients accurately in the EHR and verify insurance.
• Communicate co-pays and financial responsibilities; collect payments and issue receipts.
• Schedule, cancel, and confirm appointments per clinic protocol.
• Process medical record requests in compliance with privacy regulations.
• Balance cash drawer and complete end-of-day closeout procedures.
• Provide Good Faith Estimate (GFE) for uninsured or self-pay patients per No Surprises Act.

Connaissances

Customer service

Communication skills

Proficiency with computers

Multitasking

Confidentiality

Formation

High School diploma or GED

Outils

EHR systems

Description du poste

Medical Associates Plus is seeking a Front Desk - Medical Clinic CSR in Augusta, GA. The role supports clinic operations with patient registration, appointment scheduling, and insurance verification, while maintaining professionalism and confidentiality.

The CSR serves as a key point of contact, greeting patients, processing payments, and coordinating with clinical staff to manage schedules and records in a fast-paced healthcare environment.