Compassionate Clinic Front Desk Specialist

CenterWell Senior Primary Care; Augusta (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Short-term disability

Long-term disability

Life insurance

Job summary

CenterWell Senior Primary Care in Augusta, GA is seeking a patient‑facing receptionist at our West Augusta Clinic. You will report to the Center Administrator and handle front desk duties, patient check‑in, scheduling, basic medical records, and insurance verification.

The role supports a care team, requires a high school diploma and EMR experience, and may involve some billing tasks. Schedule is 8:00 AM–5:00 PM, Monday–Friday, with eligibility for a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 1+ years of medical reception experience required.
• Knowledge of Medical Terminology required.
• Experience with EMR Systems (Electronic Medical Records) required.

Responsibilities

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Greets visitors and manages visitor passes and logs.
• Responds to routine inquiries about location, hours, contact details.
• Assists with mail, scheduling rooms, filing, and document management.
• Schedules appointments and coordinates with medical staff to optimize calendars.
• Handles billing and payments, including copay collection when applicable.
• Provides administrative support such as ordering supplies and managing inventory.
• Is patient facing and participates in the TB screening program.

Skills

Medical reception

Medical terminology

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EMR Systems

Job description

CenterWell Senior Primary Care in Augusta, GA is seeking a patient‑facing receptionist at our West Augusta Clinic. You will report to the Center Administrator and handle front desk duties, patient check‑in, scheduling, basic medical records, and insurance verification.

The role supports a care team, requires a high school diploma and EMR experience, and may involve some billing tasks. Schedule is 8:00 AM–5:00 PM, Monday–Friday, with eligibility for a comprehensive benefits package.