Medical Front Desk & Patient Intake Coordinator

Harlem-United-Community-Aids-Center-Inc.; New York (NY); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

Harlem United, the parent organization of Upper Room AIDS Ministry (URAM), seeks a Front Desk/Registration Specialist for its New York clinic. You will handle intake, verify insurance, assess fees, and schedule visits, while maintaining accurate records in the EMR and assisting patients with billing questions.

Responsibilities include cashiering, insurance discussions, and guiding patients through the sliding fee schedule with a focus on compassionate service and compliance with policies.

Qualifications

• Associate degree or higher in a health care related field.
• 5 years’ experience in medical or dental office, with managed care and medical billing experience.
• Strong customer service skills and professional communication.
• Ability to input data accurately and maintain patient records.
• Comfort with explaining insurance coverage and fee structures to patients.

Responsabilités

• Handle intake and registration of clients.
• Verify insurance and determine coverage for appointments.
• Input patient data into EMR and maintain electronic records.
• Perform cashiering and process payments.
• Schedule appointments and manage referrals.
• Provide information on URAM services within guidelines.

Connaissances

Customer service

Communication

Organization

Data entry

Numeracy

Office equipment

Formation

Associate degree in health care related program

Certificate in health care discipline (medical office assistant or medical billing)

Outils

eClinicalWorks

Dentrix

EMR systems

Description du poste

Harlem United, the parent organization of Upper Room AIDS Ministry (URAM), seeks a Front Desk/Registration Specialist for its New York clinic. You will handle intake, verify insurance, assess fees, and schedule visits, while maintaining accurate records in the EMR and assisting patients with billing questions.

Responsibilities include cashiering, insurance discussions, and guiding patients through the sliding fee schedule with a focus on compassionate service and compliance with policies.