Medical Office Intake & Patient Services Specialist

Harlem United Community Aids Center Inc; New York (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Harlem United is seeking an experienced intake/registration clerk to support URAM’s health services in New York, NY. The role involves client intake, insurance verification, fee assessment, and cashiering, with access to patient records under HIPAA guidelines.

Responsibilities include scheduling, confirming referrals, and guiding patients through the sliding fee schedule while ensuring accurate data entry and customer service excellence.

Qualifications

• Minimum associate degree in health care related program or equivalent health care related college credits.
• Certificate in health care discipline (medical office assistant or medical billing) preferred.
• 5 years’ experience in medical or dental office a must, with 3 years’ experience with managed care requirements and medical billing.

Responsibilities

• Provide excellent customer service at all times.
• Engage patient with a warm and friendly greeting.
• Performs check ins, cancellations and rescheduling of client appointments.
• Inputs demographics and insurance information into EMR.
• Verify insurance coverage for all appointments.

Skills

Customer service

Data entry

Insurance verification

Cash handling

HIPAA compliance

Education

Associate degree

Healthcare certificate

Tools

eClinicalWorks

Dentrix

Job description

Harlem United is seeking an experienced intake/registration clerk to support URAM’s health services in New York, NY. The role involves client intake, insurance verification, fee assessment, and cashiering, with access to patient records under HIPAA guidelines.

Responsibilities include scheduling, confirming referrals, and guiding patients through the sliding fee schedule while ensuring accurate data entry and customer service excellence.