BH Medical Office Assistant

Harlem-United-Community-Aids-Center-Inc.; New York (NY); On-site; USD 30,000 - 32,000; Full time

Job summary

Harlem-United-Community-Aids-Center-Inc. is seeking a BH Medical Office Assistant in New York, NY. The role includes performing routine clinical and clerical duties, recording vitals, and assisting with health screenings within URAM's Federally Qualified Health Center.

Ideal candidates hold Medical Assistant/CMA certifications, phlebotomy and CPR credentials, and have experience with EMR systems and a patient-centered approach.

Qualifications

• Must have excellent communication and interpersonal skills.
• Must be able to obtain patient vitals and record in EMR.
• Experience in a medical setting and ability to work as part of a team.

Responsibilities

• Interact with patients and staff and provide high-quality customer service.
• Obtain patients’ vitals and document in Health records system (eClinical Works).
• Assist with health screenings and update medication lists as needed.
• Respond to refill requests and coordinate with psychiatric providers.

Skills

Communication skills

Vital signs

Team collaboration

Education

Medical Assisting Certification

CCMA Certification

Phlebotomy Certification

CPR Certification

Tools

EMR (electronic medical records)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BH Medical Office Assistant

Full-Time Direct Services Staf New York, NY, US

3 days ago Requisition ID: 2671

Salary Range: $21.97 To $23.07 Hourly

Position Description:

Upper Room AIDS Ministry (URAM) is a Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible for performing their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service.

Medical Office Assistant performs routine clinical and clerical work. The Medical Assistant anticipates provider and patient needs, follows prescribed procedures and maintains established standards in accordance to Upper Room AIDS Ministry’s Policies and Procedures.

Essential Job Functions

The following duties are mandatory requirements of the job:

• Must possess the necessary communication and interpersonal skills in order to interact effectively with patients and staff and work as part of a team. Must demonstrate a high standard of customer service.
• Must obtain patients’ vitals and record patients' vital statistics in Health records system (eClinical Works)
• Provide assistance with the completion of Health Screenings as required per OMH, including obtaining information from non-Harlem United Providers
• Update medication lists for patients to accurately reflect medications that patients may no longer be taking
• Receive and address Telephone encounters regarding refill requests; able to communicate in a timely manner with Psychiatric provider to address requested needs.
• Manage psychiatric crises such as suicidal statements, or homicidal statements by alerting Wellness Director
• Apply de-escalation strategies to support patients in crisis

Requirements

• Basic computer skills
• Flexible, self-motivated and dedicated
• Experience in a medicalsetting
• Ability to collaborate respectfully with other team members

Other Responsibilities

The following duties are to be performed as assigned:

• Assist with outreach calls to remind patients of appointments as needed
• Attends Mandatory weekly team meetings and other trainings as needed
• Meets with Supervisor according to URAMrequirement
• Participates in Quality Assurance activities
• Special projects as assigned by supervisors
• Other tasks within scope as needed such as Phlebotomy or EKG

Education and Certification

Medical Assistant Certification
Current CCMA Certification
Phlebotomy certification
CPR

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position has experience with most or all of the following:

• Knowledge of EMR
• EKG
• Experience with behavioral health populations