Medical Front Desk & Patient Flow Coordinator

NueHealth; Anchorage (AK); In loco; USD 21.000 - 29.000; Tempo pieno

Descrizione del lavoro

NueHealth in Anchorage, AK is seeking a courteous Medical Receptionist to greet patients, answer calls, schedule appointments, and support front-desk operations using the EHR system. You will collect patient information, verify demographics, and ensure smooth patient flow in a fast-paced clinic.

The role requires strong communication, confidentiality, and attention to detail, with duties including handling copays, managing messages, screening calls, coordinating with medical staff, and

Competenze

• Excellent communication and phone etiquette.
• Ability to gather and verify patient information accurately.
• Commitment to patient confidentiality and HIPAA compliance.

Mansioni

• Greets patients and visitors in person and by phone using professional, friendly manners.
• Answers and screens calls, relay messages to the appropriate staff.
• Registers new patients and updates demographics with accurate data.
• Prepares patient records and identifies forms for documentation.
• Manages appointment scheduling and follow-ups.
• Ensures PHI privacy and logs off computers when away.
• Maintains reception area cleanliness and organization.
• Supports staff by routing faxes and tracking referrals.
• Handles copays, balances, and payment plans at checkout.
• Adheres to HIPAA and other regulatory requirements.

Descrizione del lavoro

NueHealth in Anchorage, AK is seeking a courteous Medical Receptionist to greet patients, answer calls, schedule appointments, and support front-desk operations using the EHR system. You will collect patient information, verify demographics, and ensure smooth patient flow in a fast-paced clinic.

The role requires strong communication, confidentiality, and attention to detail, with duties including handling copays, managing messages, screening calls, coordinating with medical staff, and