Medical Front Desk & Patient Experience Specialist

Celerity Staffing; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training provided

Experience in medical setting

Supportive team environment

Job summary

Celerity Staffing seeks a friendly Medical Receptionist for a busy dermatology clinic on Madison's west side. You will handle front-desk tasks, greet patients, schedule appointments, and learn internal software systems.

Starting pay is $20 per hour, with higher pay considered based on experience. The role is 30 hours per week (4 days) with paid training and a collaborative team environment. Strong communication and reliability are essential.

Qualifications

• 3+ years of strong customer service and/or office experience.
• Excellent communication and interpersonal skills.
• Positive attitude with a team-oriented mindset.
• Ability to learn new software systems and processes quickly.
• Strong organizational skills and attention to detail.
• dependable with excellent attendance and reliability.
• Ability to work effectively with patients, providers, and coworkers.

Responsibilities

• Greet patients and create a positive first impression.
• Check in and out patients for appointments.
• Answer phones and assist with scheduling.
• Verify and update patient information.
• Enter and maintain records in internal systems.
• Support providers and staff to ensure efficient patient experience.
• Maintain professionalism and confidentiality at all times.

Skills

Customer service

Office experience

Communication

Teamwork

Attention to detail

Tools

Internal software systems

Job description

Celerity Staffing seeks a friendly Medical Receptionist for a busy dermatology clinic on Madison's west side. You will handle front-desk tasks, greet patients, schedule appointments, and learn internal software systems.

Starting pay is $20 per hour, with higher pay considered based on experience. The role is 30 hours per week (4 days) with paid training and a collaborative team environment. Strong communication and reliability are essential.