Medical Receptionist

Advanced Dermatology PC; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Advanced Dermatology, P.C. on West 86th Street is seeking a part-time Medical Receptionist to greet patients, schedule appointments, verify insurance, and support front desk operations.

The ideal candidate has strong communication and medical terminology knowledge, with the ability to balance courteous patient service and efficient office workflows. Two years of front desk experience in a medical setting is preferred.

Qualifications

• High school diploma or equivalent; some college preferred.
• 1+ year of experience as medical receptionist; dermatology preferred.
• Knowledge of medical terminology.
• Excellent grammar, spelling, and punctuation.
• Exceptional customer service skills.
• Friendly and compassionate disposition with strong interpersonal communication skills.
• Excellent time management skills and ability to maintain organized systems for patient flow.
• Ability to work independently or as part of a team.
• Dedication to maintaining confidentiality of patient records.
• EMA experience is a plus!

Responsibilities

• Welcomes patients on the telephone and answers inquiries or directs questions to staff.
• Schedules appointments for physicians and assistants to optimize patient satisfaction and provider time.
• Confirms all appointments prior to service date.
• Verifies insurance and informs patients of required referrals.
• Assists patients with copayments and billing questions.
• Retrieves patient files in EMR and updates records.
• Maintains confidentiality of medical, personal, and financial information.
• Keeps the reception area neat and orderly.
• Participates in medical office emergency routines as required.
• Other duties as assigned.

Skills

Medical terminology

Customer service

Interpersonal skills

Time management

Confidentiality

Teamwork

Independent work

EMA experience

Education

High school diploma or equivalent

Tools

EMR software

Job description

Description

Advanced Dermatology, P.C. is seeking a Part-Time Medical Receptionist for our West 86th Street office.

Two years of Medical Office and/or Dermatology front desk experience is preferred.

Position Summary

Medical Receptionists perform a variety of duties to support the medical staff and their patients. They are the main liaisons of a medical facility, interacting with patients and medical staff. They act as mediators in communication. Their duties include greeting visitors, maintaining appointments, and providing directions to people in person and on the phone. The Medical Receptionist may also perform clerical work and distribute information to medical staff.

Key Roles & Responsibilities

• Welcomes patients on the telephone and answering inquiries or referring questions to other staff members.
• Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
• Confirms all appointments prior to date of service.
• Verify insurance and inform the patient of needed referrals before the date of service.
• Assists patients with copayments, and billing questions.
• Retrieve patient's files in EMR, verify the information on file, and inserts new patient record forms, and information.
• Protect patient's rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains reception area in a neat and orderly condition.
• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
• Other duties as assigned.

Requirements

• High school diploma or equivalent; some college preferred
• 1+ year of experience working as a medical receptionist (dermatology experience strongly preferred)
• Knowledge of medical terminology
• Excellent grammar, spelling, and punctuation
• Exceptional customer service skills
• Friendly and compassionate disposition with strong interpersonal communication skills
• Excellent time management skills and ability to maintain effective and organized systems to ensure timely patient flow
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records

EMA experience is a plus!