Receptionist

Celerity Staffing; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training provided

Experience in medical setting

Supportive team environment

Job summary

Celerity Staffing seeks a friendly Medical Receptionist for a busy dermatology clinic on Madison's west side. You will handle front-desk tasks, greet patients, schedule appointments, and learn internal software systems.

Starting pay is $20 per hour, with higher pay considered based on experience. The role is 30 hours per week (4 days) with paid training and a collaborative team environment. Strong communication and reliability are essential.

Qualifications

• 3+ years of strong customer service and/or office experience.
• Excellent communication and interpersonal skills.
• Positive attitude with a team-oriented mindset.
• Ability to learn new software systems and processes quickly.
• Strong organizational skills and attention to detail.
• dependable with excellent attendance and reliability.
• Ability to work effectively with patients, providers, and coworkers.

Responsibilities

• Greet patients and create a positive first impression.
• Check in and out patients for appointments.
• Answer phones and assist with scheduling.
• Verify and update patient information.
• Enter and maintain records in internal systems.
• Support providers and staff to ensure efficient patient experience.
• Maintain professionalism and confidentiality at all times.

Skills

Customer service

Office experience

Communication

Teamwork

Attention to detail

Tools

Internal software systems

Job description

Location: Madison West, WI Start Date: Immediate upon selection Schedule: 4 days per week, 30 hours per week Pay: Starting at $20/hour, with higher pay considered based on experience

Position Overview

We are seeking a friendly, professional, and dependable Medical Receptionist to join a busy healthcare practice on Madison's west side. This role is ideal for someone who enjoys helping others, excels in customer service, and is eager to learn new systems and processes. Training will be provided on internal software systems and the basics of dermatology.

Responsibilities

• Welcome patients and create a positive first impression
• Check patients in and out for appointments
• Answer phones and assist with scheduling
• Verify and update patient information
• Enter and maintain accurate records in internal systems
• Support providers and staff to ensure an efficient patient experience
• Maintain professionalism and confidentiality at all times

Qualifications

Required:

• 3 years or more of strong customer service and/or office experience
• Excellent communication and interpersonal skills
• Positive attitude with a team-oriented mindset
• Ability to learn new software systems and processes quickly
• Strong organizational skills and attention to detail
• Dependable with excellent attendance and reliability
• Ability to work effectively with patients, providers, and coworkers

Preferred (but not required):

• Previous medical office, clinic, or healthcare experience
• Familiarity with medical terminology

What We’re Looking For

We're looking for a sharp, motivated individual with a strong work ethic and outstanding attendance. Personality and teamwork are key, as this role involves daily interaction with patients and staff. While healthcare experience is a plus, we are open to candidates with strong office and customer service backgrounds who demonstrate the aptitude and willingness to learn.

Benefits of the Role

• Paid training provided
• Opportunity to gain experience in a medical setting
• Supportive and collaborative team environment

If you're reliable, customer-focused, and excited to learn, we'd love to hear from you!