Medical Front Desk & Patient Experience Coordinator

Sports Medicine North; City of Kingston (NY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Diverse practitioner network

Tools and programs

Competitive compensation

Generous PTO

Health benefits

Dental benefits

Vision benefits

401(k)

Job summary

Spire Orthopedic Partners is seeking a Front Desk Specialist in Kingston, NY for full-time daytime shifts. The role supports reception, billing, and patient services, ensuring smooth front-office operations. Ideal candidates have a high school diploma, 2 years in a medical office, and strong MS Office skills.

You will manage appointments, assist patients, and maintain professional interactions with staff and providers in a dynamic MSO environment.

Qualifications

• High school diploma or equivalent required.
• 2 years’ experience in a Medical Office desired.
• Excellent customer service and verbal and written communication skills.
• Must be organized and detail oriented.
• Insurance, billing, computer experience and working knowledge of MS Office strongly desired.

Responsibilities

• Monitor reception/front desk staff and greet all patients and guests.
• Print and verify day end review; review billing slips for complete coding.
• Submit daily billing slips and balance daily receipts against TOS report.
• Enter payments for medical records requests and assist patients with requests.
• Open and close office prior to/after business hours; coordinate appointment rescheduling.
• Notate cancelled/rescheduled appointments and educate patients on insurance guidelines.

Skills

Customer service

Verbal communication

Written communication

Organization

Education

High school diploma or equivalent

Tools

MS Office

Medical office software

Job description

Spire Orthopedic Partners is seeking a Front Desk Specialist in Kingston, NY for full-time daytime shifts. The role supports reception, billing, and patient services, ensuring smooth front-office operations. Ideal candidates have a high school diploma, 2 years in a medical office, and strong MS Office skills.

You will manage appointments, assist patients, and maintain professional interactions with staff and providers in a dynamic MSO environment.