Medical Front Desk & Patient Concierge (On‑Site)

Rainier Family Physical Therapy; Puyallup (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

75% reimbursement for healthcare

Vision Insurance (VSP)

Retirement plan with matching contributions

Paid Time Off

Paid Holidays

Job summary

A local healthcare provider in Puyallup, WA is seeking a Front Desk Receptionist to manage daily operations such as welcoming patients, scheduling appointments, and handling inquiries. This full-time, on-site position requires excellent customer service skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. The ideal candidate will have at least one year of customer service experience, along with proficiency in Microsoft Office and experience with EMR systems preferred.

Qualifications

• Must be 18 years or older.
• At least 1 year of customer service experience.
• Medical office or call center experience preferred.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule patient appointments accurately and efficiently.
• Maintain patient records and perform administrative tasks.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Electronic Medical Records (EMR)

Job description

A local healthcare provider in Puyallup, WA is seeking a Front Desk Receptionist to manage daily operations such as welcoming patients, scheduling appointments, and handling inquiries. This full-time, on-site position requires excellent customer service skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. The ideal candidate will have at least one year of customer service experience, along with proficiency in Microsoft Office and experience with EMR systems preferred.