Medical Front Desk Concierge: Patient Experience Champion

Washgi; Puyallup (WA); On-site; USD 24,879 - 30,734; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company contribution

Paid time off (PTO)

Paid holidays and float holiday

Job summary

A regional healthcare provider in Puyallup is looking for a Full-time Front Desk Coordinator to enhance patient satisfaction and handle front desk activities. The ideal candidate will have experience in a medical office, possess excellent communication skills, and be proficient with medical terminology and office management software. This role offers competitive pay ranging from $18.06 to $22.31 per hour and comprehensive benefits.

Qualifications

• Minimum of one year experience in a medical office setting preferred.
• Working knowledge of medical terminology preferred.
• Experience in medical office protocol preferred.

Responsibilities

• Greet patients and visitors professionally.
• Answer phones, schedule appointments, and direct calls.
• Collect and verify patient information.
• Process patient payments per WAGI policies.

Skills

Excellent verbal and written communication skills

Strong computer skills

Ability to prioritize tasks

Basic math skills

Education

High School graduate or equivalent

Tools

gMed

Microsoft Office (Excel, Word)

Job description

A regional healthcare provider in Puyallup is looking for a Full-time Front Desk Coordinator to enhance patient satisfaction and handle front desk activities. The ideal candidate will have experience in a medical office, possess excellent communication skills, and be proficient with medical terminology and office management software. This role offers competitive pay ranging from $18.06 to $22.31 per hour and comprehensive benefits.