Patient Access & Front Desk Specialist

Ptcoa Consulting Llc; Fayetteville (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Ptcoa Consulting Llc in Fayetteville, AR seeks a friendly receptionist to manage front desk duties in a medical office. You will greet patients, answer calls, collect payments, and support patient intake with accurate data entry.

The role requires a high school diploma or equivalent with strong emphasis on confidentiality, professionalism, and attention to detail while coordinating appointments and insurance information.

Qualifications

• Excellent interpersonal and communication skills in a medical setting.
• Ability to handle confidential information with integrity and discretion.
• Basic computer literacy and accurate data entry skills.

Responsibilities

• Greet patients and visitors and answer multi-line calls in a professional, courteous manner.
• Assist with patient intake, verify demographics, insurance, and appointment details.
• Collect co-pays and process payments, posting to patient accounts accurately.
• Register patients in the Practice Management System and verify eligibility.
• Coordinate scheduling and rescheduling of appointments and referrals.
• Maintain confidentiality and HIPAA compliance in all interactions.
• Back up team members and ensure smooth front desk operations.

Skills

Customer service

HIPAA compliance

Phone etiquette

Data entry

Education

High school diploma or equivalent

Tools

Practice Management System

Job description

Ptcoa Consulting Llc in Fayetteville, AR seeks a friendly receptionist to manage front desk duties in a medical office. You will greet patients, answer calls, collect payments, and support patient intake with accurate data entry.

The role requires a high school diploma or equivalent with strong emphasis on confidentiality, professionalism, and attention to detail while coordinating appointments and insurance information.