Medical Front Desk: Patient Care & Scheduling

SCA Health; Granville Township (OH); On-site; USD 23,000 - 25,000; Full time

Job summary

OrthoAlliance, part of SCA Health, is seeking a front desk associate to manage check-in/out, answer phones, schedule appointments, relay physician messages, coordinate testing, and oversee records in a medical office. This role supports a patient-centered team committed to quality care and a smooth patient experience.

The position requires a high school diploma or equivalent and friendly, courteous communication with patients.

Qualifications

• Must have a high school diploma or equivalent.
• Must be friendly, courteous and have good communication skills when greeting patients.

Responsibilities

• Attend department, clinic or company meetings as required
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in-service programs.
• Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.

Skills

Communication skills

Education

High school diploma or equivalent

Job description

OrthoAlliance, part of SCA Health, is seeking a front desk associate to manage check-in/out, answer phones, schedule appointments, relay physician messages, coordinate testing, and oversee records in a medical office. This role supports a patient-centered team committed to quality care and a smooth patient experience.

The position requires a high school diploma or equivalent and friendly, courteous communication with patients.