Medical Front Desk & Patient Care Coordinator

Henry Ford Health; Southfield (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Henry Ford Health in Southfield, MI is seeking a Patient Care Representative to join the Spine & Brain Surgeons team. In this role, you will provide administrative and clerical support to patients and customers in a medical setting, helping to ensure a smooth patient experience from arrival to departure.

You will greet patients, check them in and out, verify demographic and insurance information, obtain authorizations, schedule appointments, enter charges, collect co-pays, and reconcile daily

Qualifications

• High School diploma or equivalent or 1 year of related experience.
• Ability to verify insurance precertifications and obtain authorizations.
• Strong data entry and appointment scheduling skills.

Responsibilities

• Greets patients and visitors, checks patients in and out, and verifies demographic information.
• Obtains and verifies insurance authorizations and precertifications; schedules and confirms appointments.
• Enters, reviews and submits charges; collects co-pays and reconciles daily reports and deposits.

Skills

Customer service

Data entry

Scheduling

Education

High School diploma equivalency

1 year of job-specific experience

Job description

Henry Ford Health in Southfield, MI is seeking a Patient Care Representative to join the Spine & Brain Surgeons team. In this role, you will provide administrative and clerical support to patients and customers in a medical setting, helping to ensure a smooth patient experience from arrival to departure.

You will greet patients, check them in and out, verify demographic and insurance information, obtain authorizations, schedule appointments, enter charges, collect co-pays, and reconcile daily