Medical Front Desk & Patient Care Coordinator

St. Joseph Hospital; Nashua (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

St Joseph Hospital in Nashua, NH, is seeking a patient-focused administrative associate to support clinic operations. You will answer calls, greet patients, schedule visits, collect patient data, and handle payments within the EMR system.

The role requires good organizational skills, familiarity with EMR and Microsoft Office, and a collaborative team mindset to ensure smooth patient flow and service quality.

Qualifications

• Organize and prioritize work to expedite patient care.
• Adhere to organization policies, procedures, and safety guidelines.
• Maintain competency through ongoing professional development and policy requirements.

Responsibilities

• Answer incoming telephone calls professionally and promptly.
• Greet patients and visitors courteously and helpfully.
• Schedule and register patient visits per policies and workflows.
• Collect and update patient/insurance information in the EMR.
• Process payments and balance daily transactions.

Skills

Customer service

Front office operations

Phone etiquette

Team collaboration

Education

High school diploma or GED

Tools

EMR system

Microsoft Office

Job description

St Joseph Hospital in Nashua, NH, is seeking a patient-focused administrative associate to support clinic operations. You will answer calls, greet patients, schedule visits, collect patient data, and handle payments within the EMR system.

The role requires good organizational skills, familiarity with EMR and Microsoft Office, and a collaborative team mindset to ensure smooth patient flow and service quality.