Patient-Focused Front Desk Coordinator (EMR)

OneOncology; Town of Riverhead (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

generous PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) in Riverhead, NY is seeking a Medical Front Desk Receptionist to manage daily front-office operations for the urology practice. You will greet patients, assist with check-in, schedule appointments, collect payments, and maintain patient records using the EMR system.

The role requires strong communication, a professional demeanor, and the ability to work well in a team. Hours are Mon-Fri, 8.5-hour shifts, with a supportive work environment and comprehensive benefits.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.

Skills

Communication skills

Customer service

Teamwork

Professional demeanor

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR system

Job description

New York Health (NYH) in Riverhead, NY is seeking a Medical Front Desk Receptionist to manage daily front-office operations for the urology practice. You will greet patients, assist with check-in, schedule appointments, collect payments, and maintain patient records using the EMR system.

The role requires strong communication, a professional demeanor, and the ability to work well in a team. Hours are Mon-Fri, 8.5-hour shifts, with a supportive work environment and comprehensive benefits.